Frequently Asked Questions

I forgot my account details. How do I recover my account?

Click Forgot Password under your log in or Contact Support. You will have to go through the identification procedure. The procedure is not regulated and is unique for each client. In any case, we will do our best to help you. Try to remember your login.

Can i protect from large loses ?

Yes, you can. You can limit your deposit of funds or the amount of lost funds.

How many accounts can i create in MonteCryptos casino

Only one account per person and their family, home address, email address, IP address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), one electronic device (computer, mobile phone, tablet, etc.). You can get banned for the creation of additional accounts and the funds on the account can be confiscated.

How old do I need to be in order to register?

You must be at least 18 years of age to register at MonteCryptos, provided that this is the minimum age requirement for online gaming within your jurisdiction. We may request supporting documentation to verify your age.